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Privacy Policy

 This Privacy Policy describes the types of information we collect from and about you when you visit this Site, how we use and protect that information, with whom we share it, and the choices available to you regarding your information.

This Privacy Policy applies solely to information collected through this Site. It does not apply to information collected offline, through other channels, or in connection with the delivery of peer support services. By accessing or using this Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

2. Information We Collect

Information You Provide Directly

When you interact with this Site — such as by completing a contact form, submitting an inquiry, registering for an event, or sending an email to PAC — you may provide us with personal information including but not limited to your name, email address, phone number, and the content of your message or inquiry. PAC collects only the information necessary to respond to your inquiry or facilitate the requested activity. You are not required to provide personal information to browse the general content of this Site.

Information Collected Automatically

When you visit this Site, certain information is collected automatically through standard web technologies. This may include your Internet Protocol (IP) address, browser type and version, operating system and device type, the pages you visit on this Site, the date and time of your visit, the website that referred you to this Site, and the duration of your visit. This information is non-personally identifiable and is collected in aggregate form. It is used solely to analyze website traffic patterns, improve website performance, and enhance the user experience. It is not used to identify individual visitors.

3. Cookies and Tracking Technologies

This Site uses cookies — small text files placed on your device by your web browser — to facilitate navigation, maintain session continuity, and improve website functionality. Cookies used on this Site are limited to those necessary for the operation and performance of the Site. They do not contain personally identifiable information and are not used for targeted advertising, behavioral tracking, or cross-site data collection.

PAC may also use standard web analytics tools to collect aggregated, anonymized data about how visitors use this Site. Any analytics data collected is used solely for internal purposes and is not shared with third parties for commercial use.

You have the right to control cookie settings through your browser. Most browsers allow you to refuse all cookies, accept only certain types, or alert you when cookies are being sent. Please be aware that disabling cookies may affect the availability or functionality of certain features of this Site. Your continued use of this Site following your review of this policy constitutes your consent to the use of cookies as described herein.

4. How We Use Your Information

PAC uses the information collected through this Site for the following purposes only:

  • To respond to your inquiries, questions, or requests submitted through the Site
  • To process event registrations and deliver related communications
  • To send confirmations, notices, or updates directly related to your interaction with PAC
  • To analyze website usage and improve the content, performance, and accessibility of this Site
  • To maintain the security and integrity of this Site and detect or prevent fraudulent or unauthorized activity
  • To comply with applicable legal obligations

PAC does not use information collected through this Site for targeted marketing, profiling, or any purpose not directly related to your interaction with PAC or the operation of this Site.

5. How We Share Your Information

PAC does not sell, rent, trade, or otherwise transfer your personally identifiable information to third parties for commercial purposes. PAC may share your information only in the following limited circumstances:

Service Providers

PAC may engage trusted third-party vendors or service providers to assist with website hosting, analytics, email delivery, or other operational functions. These providers are permitted to access your information only as necessary to perform their services on behalf of PAC and are contractually required to maintain the confidentiality and security of your information.

Legal Requirements

PAC may disclose your information if required to do so by law, regulation, court order, or governmental authority, or if PAC believes in good faith that such disclosure is necessary to protect the rights, property, or safety of PAC, its staff, or the public.

Business Transfers

In the event of a merger, acquisition, reorganization, or transfer of all or substantially all of PAC's assets, your information may be transferred as part of that transaction, subject to the same privacy protections described in this Policy.

Outside of these limited circumstances, PAC will not disclose your personally identifiable information without your express consent.

6. Data Retention

PAC retains personal information collected through this Site only for as long as necessary to fulfill the purpose for which it was collected, to respond to your inquiry, or to comply with applicable legal, regulatory, or operational requirements. When personal information is no longer needed, PAC takes reasonable steps to securely delete or anonymize it.

Information collected automatically — such as IP addresses and usage data — is retained in aggregated, non-personally identifiable form for internal analytics purposes and is not linked to individual users.

7. Data Security

PAC takes reasonable and appropriate administrative, technical, and physical measures to protect the personal information collected through this Site from unauthorized access, use, disclosure, alteration, or destruction. These measures include the use of secure server infrastructure, encrypted data transmission where applicable, and access controls limiting who within our organization can access personal information.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While PAC strives to use commercially reasonable means to protect your information, we cannot guarantee its absolute security. You submit information through this Site at your own risk. If you believe your information has been compromised, please contact us immediately at pac.co@outlook.com.

8. Third-Party Websites and Links

This Site may contain links to websites operated by third parties. This Privacy Policy does not apply to those sites. PAC does not control and is not responsible for the privacy practices, content, or data collection activities of any third-party website. When you navigate away from this Site by following a link, you do so subject to the privacy policy of the destination site. PAC encourages you to review the privacy policy of any website you visit before providing personal information.

9. Children's Privacy

This Site is not directed to children under the age of 13 and PAC does not knowingly collect personally identifiable information from children under 13 through this Site. If you are a parent or legal guardian and believe that your child has submitted personal information to this Site without your consent, please contact us immediately. Upon receiving such notice, PAC will take prompt and reasonable steps to delete the information from our records in compliance with the Children's Online Privacy Protection Act (COPPA, 15 U.S.C. § 6501 et seq.).

If you are under the age of 13, please do not submit any personal information through this Site.

10. Your Rights and Choices

You have the following rights with respect to personal information you have provided to PAC through this Site:

Access and Correction

You may request access to the personal information PAC holds about you and request that any inaccurate or incomplete information be corrected.

Deletion

You may request that PAC delete personal information you have provided through this Site, subject to any legal or regulatory obligations that require PAC to retain certain records.

Withdrawal of Consent

Where your information is used based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing conducted prior to withdrawal.

Opt-Out of Communications

If you have received electronic communications from PAC and no longer wish to receive them, you may opt out by following any unsubscribe instructions included in the communication.

To exercise any of these rights, please contact PAC using the information provided in Section 13. PAC will respond to all requests within a reasonable timeframe and in accordance with applicable law.

11. North Carolina Privacy Considerations

PAC operates in the State of North Carolina and handles personal information in accordance with applicable North Carolina law, including the North Carolina Identity Theft Protection Act (N.C.G.S. § 75-60 et seq.), which governs the collection, use, and protection of personal information and establishes requirements for notification in the event of a security breach involving personal information.

In the event of a security breach that affects personally identifiable information collected through this Site, PAC will notify affected individuals in accordance with the requirements of applicable North Carolina and federal law as promptly as reasonably practicable.

12. Changes to This Privacy Policy

PAC reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date. Your continued use of this Site following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.


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